TERMS OF SERVICE


IntegralHosting agrees to furnish services to the customers, subject to the following TOS (Terms of Service).

IntegralHosting user policies are described below explains the actions which we consider to be abused and strictly prohibited. By using services from IntegralHosting, you accept and agree to be bound by this Terms and Services. IntegralHosting reserves the right to change or modify any of the terms and conditions contained in this Agreement by posting such changes on this website. For abbreviation purposes, Companies or individual account owners using IntegralHosting services as CUSTOMERS.


The complete Terms of Service/Usage Policy and Privacy Policy must be agreed to prior to purchase:

* Integral Hosting does not allow pornographic material.
* IH does not allow unsolicited email and requires opt-in list managers to include at least one single action method of unsubscribing in each email.
* Integral Hosting reserves the right to terminate your account at any time without a refund.
* Reasons for termination include Abuse of the machines, either intentional or due to improper coding Committing or Promoting any type of illegal activity including fraud, mailbombing, denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to, "warez", "hacking"/"cracking"/"key generators".
* The Services to traffic in illegal drugs, gambling and/or obscene materials.
* The Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party.
* Additionally, Integral Hosting reserves the right to terminate your account if at any time your site has pornography and/or nudity of any kind, including but not limited to, adult pornography, Anime, child pornography, "adult content" and/or the written word of a sexual nature.
* Use of ad-servers, attempts to circumvent quota system owned by 'nobody', certain podcasting sites, use of torrent software, proxies, excessive resource usage or 'core dumping'.
* Attempts to circumvent any of our security policies, procedures or systems.


Refund:

15 days money back guarantee will only be offered, If for any reason you are not satisfied with the Hosting Services provided, we offer a full money back promise. Simply cancel your Hosting Plan within the first fifteen days of service and we will refund your money. Refunds will not be given to dedicated servers and accounts that have been suspended due to abuse of our services based on our terms of service and acceptable use policy.


Account Cancellation:

Customer will need to submit a ticket http://support.integralhost.net from the account holder email address stating you want to cancel the account. You need to provide user id and password so we can validate cancellation was requested by an authorized individual. All termination requests must be submitted 30 days in advance before the actual termination date. After cancellation is verified the account will be removed and all data associated with the account will be lost.


Payments and Fees:

Services will be disabled on accounts that reach 7 days past due. Service interrupted for nonpayment is subject to a $10 reconnect charge. We will remove or terminate these accounts within 30 days if not paid.

In the case of Dedicated servers, If you fail to submit payment by the invoice due to date, your service will be disconnected at midnight the day after the due date and your account will be assessed a $5 late fee. Failure to make payment within 48 hours of the disconnection will result in your service being terminated and a termination fee of $10 assessed against your account.


Charge backs:

If you ever feel that IntegralHost incorrectly charged your credit card you must contact billing for a correction. If you do contact your credit card company and issue a charge back then you will be responsible for the $50 charge back fee. If you do not pay this fee then your account will be terminated.


Backups:

We will make every attempt to retain nightly backups, which are available only for a short period in event of server failure (we will keep the backups for the last seven days). However, as with any data storage systems, backups can fail. We encourage you to perform your own backups on a periodic basis.


Server Resource Usage - CPU -Memory - Disk:

Kindly note that abuse of system resources is strictly prohibited for the smooth running of the server with out any outage. The customer will receive an email with the detailed log if we found any resource violation, we may force to disable any kind of server resource abuse if it affects the normal function of the server. Our server monitoring team will judge this based on the performance of the server.Do not keep any file/scripts backup on your hosting space to avoid any kind of disk related errors.


Miscellaneous Provisions:

You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference. This information can be kept up to date at out Billing panel


Disclosure to Law Enforcement:

The AUP specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition, IH shall have the right to terminate all service set forth in this Agreement.